How to set up Microsoft Outlook for Office 365, 2016 & 2019 ?

Office 365 – Outlook for Windows Manual Exchange Configuration

  1. Open the Control Panel.
  2. Click Mail.
  3. *Note: If you do not see the Mail option, change your View by setting to Large Icons or Small Icons.
  4. Click Email Accounts…
  5. Click New…
  6. Select Manual setup or additional server types, then click Next.
  7. Select Microsoft Exchange Server or compatible service, then click Next.
  8. Enter the following in the corresponding fields:
  9. When finished, click More Settings …
  10. *Note: Do not click the Check Name button at this step, or the configuration process will fail.
  11. Click the Security tab.
  12. Adjust the following settings:
  13. Uncheck Encrypt data between Microsoft Outlook and Microsoft Exchange.
  14. Choose Anonymous Authentication from the Logon network security drop-down menu.
  15. In the Connection tab, check Connect to Microsoft Exchange using HTTP, then click Exchange Proxy Settings…
  16. In the Use this URL to connect to my proxy server for Exchange field, enter
  17. Check the Only connect to proxy servers that have this principal name on their certificate, then enter in the associated text field.
  18. Adjust the following settings:
  19. Check the On fast networks, connect using HTTP first then connect using TCP/IP box.
  20. Select Basic Authentication from the Use this authentication when connecting to my proxy server for Exchange drop-down menu.
  21. Click OK.
  22. Click Check Name.
  23. An authentication prompt will appear. Enter your [email protected] and IdentiKey password in the corresponding fields, then click OK.
  24. Click Next >.
  25. *Note: For best practices with using cached exchange mode, visit the Office 365 Tips and Tricks page.
  26. Click Finish. Your account will be setup and you can open Outlook to begin using your Exchange account.

Set Up Exchange Account in Outlook 2016

Microsoft Exchange ActiveSync (EAS) is a data synchronization protocol that uses push technology to sync email, calendars and contacts (and tasks and notes on supported devices) to Outlook 2013 and 2016 for Windows and a variety of mobile phones and tablets, including Android, iOS, and Windows devices.

This article provides steps on establishing an Exchange account using ActiveSync in Outlook 2016, specifically version 1706 and above (released July 2017).

These steps can be used for earlier versions of Outlook 2016 as well, or you can refer to Configure Outlook 2013/2016 with ActiveSync.
To utilize an Exchange ActiveSync connection, your SmarterMail account must first be assigned an ActiveSync mailbox. In addition, SmarterTools does not manage any hosted SmarterMail services.

Therefore, we cannot provide the unique server settings for your account. If you are not sure what to enter for the connection settings or if your connection fails, please contact the administrator/hosting provider of your SmarterMail account to verify the server’s ActiveSync setup and mailbox assignment.

Follow these steps to sync SmarterMail to Outlook 2016 using ActiveSync:

  1. On the computer where Outlook is installed, open the Windows Control Panel.
  2. Double-click on Mail (Microsoft Outlook 2016) to open the configuration settings for Outlook. (NOTE: If Mail cannot be found in the Control Panel OR if you’re unable to create a new profile using your SmarterMail account and have no other profiles loaded into Outlook, click on the Start menu and enter Outlook.exe /manageprofiles. In the window that appears, click Yes to Allow the app to make changes to your device.)
  3. Click on Email Accounts.
  4. On the Email tab, click on New.
  5. Select Manual setup or additional server types and click Next.
  6. Select Exchange ActiveSync and click Next.
  7. Enter the following details:
  8. Click Next and Outlook will test your account settings. If the connection is successful, Outlook will begin importing the SmarterMail mailbox. (If the test connection results in errors, please contact the administrator of your SmarterMail account. They may need to provide the server’s unique settings, assign ActiveSync to the account or troubleshoot the connection failure using the SmarterMail logs.)

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