Get Started

Click below for Office setup help

Welcome to Office Setup


Office 365 ProPlus Setup is available as a standalone offering, or as part of other Office 365 plans, such as Office 365 Enterprise E3.
Project and Visio aren’t included with Office 365 ProPlus Setup, but are available from other Office 365 Setup plans.

Even though Office 365 ProPlus Setup is a lot like other versions of Office, there are differences, including for Deployment differences and Licensing differences.

Office 365 ProPlus Setup is designed to run locally on PCs, so a persistent connection to the Internet is not required. IT administrators can also deploy Office and Office software updates using software distribution tools and infrastructure in more traditional private cloud environments.

Office 365 ProPlus Setup
Office 365 ProPlus Setup

Microsoft’s new Office 365 ProPlus Setup transparency efforts may have gotten a push of sorts. Back in November, the Dutch government claimed that Office 365 ProPlus violated the European Union’s General Data Protection Regulation (GDPR) rules because of the information it reported to Microsoft. In March, Microsoft indicated it would add privacy controls for Office 365 ProPlus Setup and Windows 10, starting with version 1904.

The coming privacy changes were underscored this week in a Tuesday announcement by Julie Brill, corporate vice president and deputy general counsel at Microsoft, as well as a Wednesday announcement by Brian Albrecht, principal group program manager for Office data and privacy.

Your Office 365 ProPlus Setup account is a Microsoft account that provides access to Microsoft Office 365 services and applications, including Office 365 ProPlus. With your Office 365 ProPlus Setup account, you can install the latest version of Microsoft Office 365 ProPlus on up to five (5) personal computers and/or mobile devices (these applications cannot be self-installed on University-managed computers).

You also receive access to Microsoft Office Setup Online and 1 TB of storage on OneDrive, Microsoft’s cloud data storage, and collaboration solution. You can use Office 365 ProPlus as long as your current affiliation with Penn remains active.

  1. Microsoft Office Setup Online : Access the online version of Microsoft’s productivity suite to create, edit, and share documents through your web browser from any location.
  2. Microsoft OneDrive for Business : Receive 1 TB of data storage on OneDrive for Business, Microsoft’s cloud data storage, and collaboration solution.
  3. You can access OneDrive through your web browser, use installed Office 365 ProPlus apps to save and retrieve files on personal computers and mobile devices, and sync OneDrive to your local file directories.
  4. Microsoft Office 365 ProPlus Setup for Personal Computers : Install the latest version of Office 365 ProPlus on up to 5 personal computers (Mac and PC). This includes Word, PowerPoint, Outlook, and One Note for both Mac and PC.
  5. Microsoft Office 365 for Mobile Devices : Download the Office 365 ProPlus to your mobile devices, including iPhone, iPad, Android Phone and Tablet, and Windows Phone.

As part of the Office 365 ProPlus Setup service, all eligible faculty, staff, and students receive access to Office 365 ProPlus.

Activate your Office 365 ProPlus Setup account

Students, Faculty, and Staff

All freshmen, new transfer students, and new graduate students should activate their Office 365 ProPlus Setup accounts through Campus Express. Campus Express allows you to access many student services from one central website. (Log into Campus Express, click on My New Computer, and follow the instructions on Campus Express to activate your account.)

To activate your account if you are a currently enrolled undergraduate or graduate student, full-time faculty member, or staff member :

Step1. Set your Office 365 ProPlus Setup password (if you already have a PennO365 account and password, skip to step 2).

  • Log in with your PennKey and password to access the Office 365 ProPlus Setup Password Set/Reset page: www.office.com/setup.
  • Enter the password you’d like to set for your Office 365 ProPlus Setup account twice. (Remember: your password for your PennO365 account must be different from your PennKey password.)
  • Click Reset Password.
  • Your Office 365 ProPlus Setup password is now set. It will take three minutes for this password to sync, so if you are having difficulty logging in to your PennO365 account, wait a moment and then try again.

Step2. Go to the Microsoft online portal : www.office.com/setup.
Step3. Log in with your Office 365 ProPlus Setup username and password.
Step4. Click Enter and continue to the Microsoft online portal. You may see a message that your OneDrive account is being set up.This one-time set-up usually happens within a day but may take longer. You can close your browser, do other work, and return later without interrupting the process.
Step5. From the Microsoft online portal, you can:

  • Access Office Online and OneDrive.
  • Download Office 365 ProPlus applications on up to five personal computers and/or mobile devices.
  • Manage your Office 365 ProPlus Setup account settings.

Office 365 ProPlus Setup is the suite of productivity applications (Access, Excel, OneNote, Outlook, PowerPoint, Publisher and Word) that Microsoft offers to organizations as part of certain Office 365 subscriptions. The applications are more frequently updated via Microsoft’s streaming “Click-to-Run” technology compared with so-called “perpetual license” Office products.

In addition to getting more frequent updates, the Office 365 ProPlus applications report information back to Microsoft. Such information, which used to be called “telemetry” by Microsoft (until it became a dirty word), is used to keep the service working optimally. Microsoft officials had previously suggested shying away from “telemetry” in favor of using “diagnostic data.”

Who is eligible for a Office 365 ProPlus Setup account?

Full-time Penn faculty, staff and students at participating Schools and Centers are eligible for a PennO365 account. At this time, the Perelman School of Medicine (PSOM) is not participating in the program.

What does Office 365 ProPlus Setup include?

Through Office 365 ProPlus Setup eligible users can install Microsoft Office 365 ProPlus on up to five (5) personal computers and/or mobile devices, including Mac, PC, iPhone, iPad, Android, and Windows Phone.

This includes the latest versions of Word, Excel, Access and OneNote. You also receive access to Microsoft Office Online and 1 TB of data storage on OneDrive.

I’m an incoming student. When am I eligible to set up my PennO365 account?

  • You are eligible for Office 365 ProPlus Setup after you have registered your Key and obtained your school email address.
  • For information about setting up and testing your Office key, see the Office.com/setup website.
  • Your email account is provided by your School. For more information, see Set Up Your Penn Email.

For Microsoft Office ProPlus, each day, or each time the user logs on to their computer and launches an Office application, the computer connects to Microsoft’s Activation and Validation Service to verify the license status and extend the product key.

As long as the computer can connect to the Internet at least once every 30 days, Office remains fully functional. If the computer goes offline for more than 30 days, Office enters reduced functionality mode until the next time a connection can be made.

If I have an earlier version of Office on my computer, do I need to uninstall it before I download Office 365 ProPlus?

If you have an earlier version of Office and know your product key, Penn recommends uninstalling it before installing Office 365 ProPlus for optimal performance. Keep your product key in a safe place because you will need it if you choose to reinstall your existing version of Office at a later date.

Your product key is 25 characters and is typically found in your product’s original packaging or in the confirmation email you received after purchasing a product online.

If you purchased Microsoft Office from the Computer Connection, your product key is on the back of the CD sleeve. You should keep your product key in a safe place because you will need it if you choose to reinstall your product.

How do I access PennO365 and install Office 365 ProPlus on my computers and mobile devices?

After you activate your account, use your PennO365 username and password to log in to Microsoft’s online portal and follow the instructions to install Office 365 ProPlus applications on your computers and devices. For more details, see the Office 365 ProPlus for personal computers and mobile devices tab on this website.

Can I install Office 365 ProPlus on my University-managed work computer or on a public computer in a lab or at the library?

No, you cannot install Office 365 ProPlus Setup on your work computer or a public computer. For information about installing or updating Microsoft Office on a work or public computer, please contact your LSP or student computing support center.

Although you cannot install Office 365 ProPlus applications on a University managed work or public computer, you can log into PennO365 and access Office Online through the local web browser.

You will not be able to install Office 365 ProPlus Setup or sync locally saved files to OneDrive. However, you can download or upload locally saved files to OneDrive via your web browser.

Should I install 32-bit or 64-bit version of Office 365 ProPlus?

Most users will do fine with the 32-bit version – it takes up less memory so won’t affect performance as much. However, if you are planning to use memory intensive aspects of the software (such as complex functions in Excel), you may want to choose the 64-bit option.

Do I need to be connected to the Internet to run Office 365 ProPlus applications ?

You will need to be connected to the Internet the first time you run one of the Office 365 ProPlus applications, so that the activation process can be completed. After that, you only have to connect to the Internet at least once every 30 days to check the status of the subscription. If your computer or mobile device is offline for more than 30 days, Office 365 ProPlus enters Reduced Functionality mode until the next time you connect to the Internet.